SENSESupport

What causes Measure Now times to extend to 90 minutes?

By November 1, 2019 No Comments
  • When a Measure Now is requested from outside the Bluetooth range of the device, the request is sent through the cloud.
  • SENSE is designed to conserve power by being idle for 99% of the time in routine operation.
  • It checks in with the cloud for the new requests every hour.
  • So there can be up to a 60 minute delay from when the measurement is requested.
  • After measurement, the data are sent to the cloud to sync with the App.
  • So it can be within 15 minutes, if the cloud check happens right after the measurement request and up to 90 minutes to account for the cloud check delay and errors during measurement.